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Shipping/Policies

Shipping/Policies

Welcome

Welcome to NorthStarEngraving! We offer a large variety of knives, wallets and keychains. They make great gifts! Usher Gifts, Fathers day Gift, Personalized Wedding Gifts, Personalized Groomsman gift. Wedding Party Favors, Personalized Groomsmen gifts, Graduation gifts, Anniversary Gift, Birthday gift, Christmas gifts, or just because! 

If you have any questions, please feel free to contact us!

Payment

We accept all major credit cards as well as PayPal.

Note: A PayPal account is not required to make a purchase. When checking out, you will have the option to pay with a credit card without logging in or creating a PayPal account.

Shipping

✔ CURRENT PROCESSING TIME: 5-10 business days (M-F). Please remember this does not include weekends and holidays. Priority Mail and Express Mail shipping Upgrades are available at checkout (optional)

✔ SHIPPING ADDRESS
We are not responsible for packages sent to an incorrect address listed on your order. If your order is sent back because of an incorrect shipping address, the buyer will have to pay the shipping cost to the correct address.

✔ SHIPPING METHOD
We ship via the United States Postal Service. 

Domestic orders are shipped via USPS. Please allow 2-5 business days for your order to arrive. 

International orders are shipped via USPS First Class International. Please allow up to 2 weeks (or more) for delivery depending on customs. 

✔ EXPEDITED SHIPPING
We offer an expedite/rush option. Please contact us prior making your purchase so that we can edit/create a listing for you to include the associated shipping cost.

Purchasing the Priority mail upgrade does not change the processing time. 

✔ PACKAGE TRACKING
You will receive an automatic email with your tacking # when your order ships. The tracking will be sent to the email address you have in your Etsy account.

Refunds and Exchanges

Unfortunately Personalized orders cannot be returned or refunded. If we made a mistake, or there is a defect, then we will absolutely remake the item and resend it to you at no charge, as soon as possible.

Please double check the initials and make sure you put them in the EXACT order you would like them to be. We put the initials in the exact order they appear in the "Note to seller" section. Once your monogram is made, we can not make any changes.

Terms and Conditions

You must be at least 18 years of age to purchase any item from this site even if the item is not a weapon. Some laws may require that you be at least 21 years of age to receive the item. Knowledge of local, state, federal and international laws and/or statutes is the responsibility of the buyer. By purchasing any item sold by NorthStarEngraving.com, the buyer expressly warrants that he/she is in compliance with all applicable Federal, State, and Local laws and regulations regarding the purchase, ownership, and use of the item. It shall be the buyer's responsibility to comply with all Federal, State and Local laws governing the sale of any items listed, illustrated, or sold. The buyer expressly agrees to indemnify and hold harmless NorthStarEngraving.com for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable Federal, State, and Local laws or regulations.

All knives must be handled with extreme care. It is your responsibility to check the item for any possible defects before using this item. We are not responsible for any injuries, death, or property damage caused directly or indirectly through the use or misuse of this item.

 

Copyright

We retain full copyright of our photos and designs. Please do not use our photos without first receiving permission from us.

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Copyright 2017 NorthStarEngraving. All Rights Reserved.
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